How to call Indonesia from Singapore
Short answer
To call Indonesia from Singapore, open RobinPhone in your browser, dial +62 and the number, and pay $0.12 per minute to mobiles or $0.14 to landlines. There is no app, SIM or subscription.
Whether you are from Indonesia or do business there, some things still need a phone call: a bank that wants to hear your voice, a government office, or family outside the big cities.
How to dial
Start with +62 and drop the leading 0 from the Indonesian number.
Jakarta landline
+62 21 XXXX XXXX
Surabaya is 31, Bandung is 22
Mobile
+62 8XX XXXX XXXX
Telkomsel, Indosat, XL and others
What a call costs
| Call to | Per minute | 10 minutes | 30 minutes |
|---|---|---|---|
| Indonesia landlines | $0.14 | $1.40 | $4.20 |
| Indonesia mobiles | $0.12 | $1.20 | $3.60 |
Live rates in US dollars, billed per minute with no connection fee. The price is the same wherever you call from. Prepaid credit never expires.
Best time to call
Jakarta is one hour behind Singapore all year. Bali and eastern Indonesia are on later time zones, so check the city you are calling.
1 hour behind
Jakarta compared with Singapore, today
10 am to 6 pm
Singapore time, when it is 9 am to 5 pm in Jakarta
Who people in Singapore call in Indonesia
- Government officesBPJS and the local Dukcapil civil registry office are easier to sort out by phone than by post. Guide: calling a government office abroad
- BanksBCA, Mandiri, BRI and BNI often need a call to unblock a card or reset access. Guide: calling a bank abroad
- Family on a home phoneRelatives outside the big cities who are easier to reach on an ordinary phone number. Guide: calling family who don't use apps
Chat apps only reach other app users. Why WhatsApp can't call a landline
Common questions
Can I call a Indonesian landline with WhatsApp?
No. WhatsApp only connects to other WhatsApp users, so it cannot reach landlines, offices or hotlines in Indonesia. RobinPhone places a normal phone call, so any number that can ring will ring.
Do I need a SIM or phone number from Singapore?
No. RobinPhone works in your browser over Wi-Fi or mobile data, on a laptop or a phone. You do not need any SIM or calling plan.
Is it cheaper to call Indonesia from Singapore than from other countries?
The price is the same wherever you are. RobinPhone charges by the destination you call, per minute, with no connection fee.
Can I call toll-free or short hotline numbers in Indonesia?
Usually not from abroad, with any service. Most agencies and banks publish a separate number for callers overseas. Look for "calling from overseas" on their contact page and dial that number with +62.
Can I try it before paying?
Not for Indonesia, unfortunately. The free 1-minute test call is limited to lower-priced destinations, and Indonesia is one of the pricier ones to connect. You can start with just $5 of credit, it never expires, and you only pay for the minutes you actually talk.
Related routes
Call Indonesia in the next minute
No app, no SIM, no subscription. Pay only for the minutes you talk.